Guarantees/Warranties

Guarantees/Warranties

Polar Glaze Product Guarantee

PVCu window and door profiles are covered for a period of 10 years against discolouring or weld failure. Sealed glazed units are covered for a period of 10 years against the failure of the hermetical seals. Product Installations are covered for a period of 10 years. Full details on request

Yale Lifetime Guarantee against break-ins

Homeowners worldwide have confidence in the power of Yale to protect their homes, with Yale’s Lifetime Guarantee it offers an additional level of reassurance. Yale’s package offers up to the value of £3250 towards, compensation, insurance excess, repair or replacement and call-out fees in their locks fail. 

  • Up to £1000 towards home insurance excess in the unlikely event of a break-in.
  • Up to £1000 towards repairs or replacements our products are always designed to stand the test of time.
  • £1000 compensation if a break-in is caused by failure of a Yale Window component.
  • Up to £250 refund on call-out fees with our Lifetime Guarantee you are fully covered if the worst should happen.

10 Year Insurance Backed Guarantee

QANW is one of the UK’s leading providers of insurance backed guarantee insurance schemes which is underwritten by Guarantee Protection Insurance Ltd. An Insurance Backed Guarantee is a policy of insurance which shall come into effect in the event that Polar Glaze Windows, Doors and Conservatories Ltd ceases to trade and will provide their customers with all the benefits of their original guarantee issued. Polar Glaze know the level of importance customers put on guarantees and warranties, so to make sure that they are fit for purpose, every contract has the protection of the QANW whether it be one window or a house full. All policies are paid for in full, no payment is due by any policy holder. Full details on request


  • Polar Glaze is registered with Check a Trade
  • Polar Glaze is registered with Fensa
  • Polar Glaze is registered with National Warranties Quality Assurance
  • Polar Glaze is a Yale Security Partner
  • Polar Glaze manufactures doors windows and conservatories in Poole Dorset